Legal Center
Disclosures, agreements & protections
Every agreement that governs the Mindlab Coaches marketplace, in plain sections you can read online or print. Signed-in members accept the required documents once — after that, they never interrupt you again.
All documents effective August 12, 2026
Required agreements
Terms of Service
The master agreement between you and Emergent Mindlab, LLC governing all use of the Mindlab Coaches platform.
Privacy Policy
What personal data we collect, why we process it, who we share it with, how long we keep it, and the rights you can exercise.
Cookie Policy
The cookies and local storage Mindlab Coaches uses, what each category does, and how to control them.
Acceptable Use Policy
Conduct and content rules for everyone on the Platform, and what happens when they are broken.
Payments, Refunds and Cancellation Terms
Subscription billing, session escrow, refunds, cancellations, chargebacks, and coach payouts.
Coaching Disclaimer, Assumption of Risk and Indemnity
Coaching is not therapy, medical care, or professional advice. No outcome is promised, you assume the risks, and disputes between Clients and Coaches are released and indemnified.
Coach Services Agreement
Additional terms that apply to anyone listing a coaching practice: independence, insurance, indemnity, payouts and non-circumvention.
Client Services Agreement
Additional terms for clients booking sessions: your responsibilities, booking rules, membership entitlements and conduct.
Reference policies
Copyright and DMCA Policy
How to report infringing content, how counter-notices work, and our repeat-infringer policy.
Accessibility Statement
Our commitment to WCAG 2.1 AA, known limitations, and how to request an accommodation.
AI and Automated Processing Disclosure
Where the Platform uses AI — matching, rate suggestions, drafting and compliance checks — what it does with your data, and the limits of the output.
Data Deletion Instructions
How to request deletion of your personal data and any connected Facebook or Instagram account information, what we delete, and what we may retain.
Contact
Legal and enforcement: legal@mindlabcoaches.com · Privacy and data requests: privacy@mindlabcoaches.com